FEATURE ARTICLE: 5 Pantry Of Knowledge Courses To Take Before MAFSI Conference

The two-year countdown is finally coming to an end. Before we know it, we will be gathering in Palm Springs, California for the highly anticipated MAFSI 2024 Conference. Have you made all the necessary preparations for this exciting event? And no, we're not just talking about your pickleball or golf game, although we do encourage you to get on the courts and driving range beforehand. 

Today, we want to share with you the most effective way to get ready for the conference's enriching education and training sessions – with MAFSI's Pantry of Knowledge online courses! We’ve handpicked 5 courses that will prepare you for breakout sessions on High Performing Inside Teams, Maximizing Culinary Sales, Using AI In Your Business Today, New and Innovative Ways To Use Technology To Save Time, Money, and Miles, and Attracting the Best Talent. 

#5: Attracting The Best Talent

As a manager, you play an important role in creating a fulfilling work experience for the people on your team. Discover how to attract, hire, develop, and keep talented people who will grow and thrive throughout their employee journey in the 2-hour, advanced level “Leadership Skills 301 – Harvard: Attracting and Cultivating Talent” course. You will learn how to shape a positive employee journey, attract the talent you need, hire and onboard team members, engage and keep employees, and manage team transitions.

#4: New and Innovative Ways to Use Technology to Save Time, Money, and Miles

There are a variety of new ways to use technology to increase efficiency, but let’s start with Outlook! I think we can all relate to the chaos of our Outlook inboxes. In the 33-minute Intermediate course, “Microsoft Office – Outlook: Saving Time in Outlook,” you will learn how to save time and use fewer clicks with Quick Steps and drag-and-drop techniques, streamline productivity with reusable text for your emails, use color to draw attention to items that require immediate attention, set up a daily task list directly from your email, create rules to manage repetitive emails, and use advanced search and create Search Folders for searches you use often.

#3: Using AI In Your Business Today  

We often hear the term "AI" thrown around, but do we truly understand its meaning and potential? In the captivating course "Marketing Skills 301 – AI and ChatGPT: Unraveling the Mystery of ChatGPT and AI to Revolutionize Your Marketing and Sales Strategies," you will gain a deeper understanding of AI technology and how it can revolutionize your marketing and sales approach. This course will delve into the fundamentals of generative AI technology, highlighting its distinctions from rule-based or supervised learning and showcasing its ability to mimic human-like thinking. Moreover, you will discover the significance of comprehending your target audience and tailoring content to their unique personas, utilizing the language model to its fullest potential by incorporating relevant product information. Lastly, the course will delve into the future of AI, exploring how companies are seamlessly integrating GPT technology and refining it for specific industries.

#2: Maximizing Culinary Sales 

The expertise and culinary finesse that chefs bring to our organizations is truly invaluable. Chefs possess a unique ability to connect with our customers on an operator level, and their skills allow them to perfectly match menu items with the equipment and supplies we represent. However, do they possess the skills to seal the deal? In the Pantry Of Knowledge's introductory course, "Outside Sales 101 - Closing," chefs will not only learn how to craft compelling sales scripts that lead to successful closures, but they will also gain insight into a proven system for achieving those desired outcomes. Additionally, they will discover three powerful techniques to elevate their closing results in the kitchen.

#1: Building A High Performing Inside Team

Every successful inside team knows that focusing strategy around the customer experience is key. That's why Pantry Of Knowledge's "Inside Sales 301 - Customer Focus: Perfecting The Customer Experience" is a must-attend course. This course dives deep into the human behaviors that have shaped the customer experience, distilling them into four essential truths that provide a clear roadmap for success. Rather than just telling you what to do, Perfecting the Customer Experience will uncover the "why" behind customer behavior and show you how to meet their needs both now and in the future.

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